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Guest Experience Lead



Posted on June 14, 2019

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About Guest Experience Lead

Guest Experience Lead

at the following location(s):



People in this role help redefine our guests’ experience. They make sure it’s a relaxing place to sit and enjoy their meal. It’s all part of bringing the Experience of the Future to the right here and now – and the Guest Experience Lead plays a big role-

*Professional appearance and positive demeanor * Will spend the majority of their time in the dining room, assuring an outstanding visit for all guests. *Knowledgeable about restaurant offerings. *Welcoming our guests and greeting by name (if known) *Must be comfortable approaching guests in a helpful manner and assisting to meet their needs (refills, attentive to feedback/questions, etc) *During the actual kiosk ordering process, you will help guests understand their choices and makes suggestions along the way. The goal is to help make each guests’ experience, special and unique. Accurately capturing each guest’s meal is an important way the concierge contributes to the guest’s enjoyment.


Additional Info:

McDonald’s Corporation and McDonald’s USA, LLC (the “Company”) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

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