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Kitchen & Bath Design Sales

900 Spring Street
Petoskey, MI 49770

(231) 347-2501
[email protected]

Posted on May 11, 2016

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About Kitchen & Bath Design Sales

This position provides the customer creative problem solving, practical designs, and high quality products. Designers are responsible for the design and sales of cabinetry and other related products for kitchens, baths, and closet systems for building projects. The designer works with professional builders, remodelers, homeowners, and internal customers (specialty sales delivery team) to efficiently and accurately produce layouts, price products, process orders, arrange delivery of materials and support the installation process.

Since 1915 Preston Feather has offered northern Michigan communities the finest and most varied selection of home building and remodeling products. We are locally owned and community oriented business with a goal of keeping our commitments to our customers.

Job Requirements

Essential Job Duties:

1. Business Development

a. Responsible for the development of kitchen & bath sales to meet annual sales objectives; meet or exceed sales targets for mix of products and services related to cabinetry, countertops, hardware and appliances

b. Develop a marketing and business plan for design services to existing and new Preston Feather customers

c. Develop relationships with Preston Feather outside sales staff to obtain referrals

d. Goals developed jointly with store manager and showroom manager

e. Responsible for capturing case studies of completed projects for marketing all Preston Feather showrooms. Any completed work should be photographed and remains the property of Preston Feather

f. Leveraging the Preston Feather Brand to further promote the company

2. Sales

a. Provide our customers with high quality design options based on their objectives and budgets

b. Produce designs utilizing Preston Feather Computer Aided Design systems effectively

c. Develop accurate layouts and material specifications

d. Create accurate pricing proposals

3. Sales Execution

a. Process transactions related to the order on an accurate and timely basis

b. Oversee the installation process to insure quality and customer satisfaction

c. Provide consistent communication to builder, homeowner and internal sales teams throughout the course of the project

d. Obtain referral and photos from customers

e. Facilitate resolution of problems, including warranty claims with vendor, installer and customer

4. General

a. Work as a team to identify opportunities to improve customer service, quality and reduce costs

b. Keep displays current reflecting industry trends

c. Keep showroom well merchandised; clean, tidy, and well accessorized

d. Prioritize customers in the showroom by CPS: i. Customers: Walk-in traffic is top priority; the customer in front of you is the most important task at hand ii. Phones: promptly end the phone conversation when customers are in the showroom iii. Other Stuff: finally, desk work does not take precedent over walk-in traffic, prints, designs, etc.

5. Company Values

a. Demonstrates and exhibits Preston Feather core values in work and all interactions with customers and Preston Feather staff

6. Professional and Technical Competence

a. Stay current on kitchen and bath design trends

b. Continuous training commit sufficient time to stay current with design trends and technology

c. Technology – learn apply technology to improve quality and efficiency

d. Attend and participate in industry organizations e.g. NKBA, Home Builders Associations

e. Participate in community organizations, e.g. Chambers of Commerce, nonprofit organizations

f. Work toward and maintain CKD certifications

7. Performs other related duties as assigned by management team, or requested by customer

Job at a Glance

Employment Type
Job Type
Bachelor degree or relative experience.
Manages Others
Requires Travel

About Preston Feather Building Centers

How to Apply

To apply, please send your resume to Dan Kropchak at [email protected]. Include in your subject line “Preston Feather Kitchen & Bath Design Sales”. We will respond quickly.